Refund policy

Returns & Exchanges

Because our products are made to order using a print-on-demand process, we do not accept returns or exchanges for reasons such as:

  • Ordering the wrong size

  • Ordering the wrong color

  • Changing your mind after purchase

Each item is uniquely produced once an order is placed.

Please review product descriptions and size charts carefully before ordering.

Damaged or Defective Items

We want you to love your product. If your item arrives damaged or contains a manufacturing defect, we will offer a free replacement or a refund.

To report an issue:

  • Contact us within 30 days of delivery

  • Provide clear photos showing the damage or defect

There is no need to return the damaged item.

If the issue affects multiple items with the same design, additional photos (or a video) showing all affected items in one frame may be required for verification.

Print Placement Disclaimer

For direct-to-garment (DTG) products, a tolerance of up to 0.5 inches in print placement may occur. Minor variations within this range are considered normal and are not considered defects.

Wrong Size or Color

Refunds or replacements are not available if the customer ordered the wrong size or color. Please carefully review sizing charts and product details before completing your purchase.

Lost or Unsuccessful Deliveries

If an order cannot be successfully delivered due to an incorrect address or other delivery issues:

  • A reprint may be available for an additional charge, or

  • A partial refund may be issued, depending on the situation

Please contact us if you believe your order qualifies.

European Union – 14-Day Cooling-Off Period

Due to the custom-made nature of print-on-demand products, the EU 14-day cooling-off period does not apply to personalized or made-to-order items, except in cases of defective or damaged products.

Refund Processing

If your refund request is approved, refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.

If you have any questions about your order, please contact us at:
timtheabcsofbusiness@gmail.com